Shipping to countries outside of the United States is evaluated based on the destination. If you are outside of the US and would like to place an order, please contact us and we would be happy to quote the cost for you.
What are the options for shipping outside of the United States?
For shipping inside the United States, we have two main options available at this time, with more available in the future:
If other shipping options are required, please contact us and let us know what you need.
What are the options for shipping inside the United States?
What other forms of payment do you take for your products?
Currently, PayPal and direct inquiries/quotes are our means for processing payments. However, if your company or institution prefers money orders or a different form of payment, please contact us and we will work with you to get your order placed.
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What are the available discounts for the Neuro-Bit packages?
Lead times depend greatly on the amount of volume ordered, as well as any other volume orders we have experienced around the same time. If quantities are limited, it could take 1-2 weeks to fulfill the order request. Otherwise, we try to get your order packaged and in the mail within 24 hours of placing the order.
Yes, and we actually prefer this option to completely eliminate the need to collect sensitive billing information. Simply contact us with your order request and we will send you an invoice through PayPal. We are currently working on integrating PayPal into our product page to make purchasing less of a hassle, and we hope to have that option available soon.
We offer a 15% discount on total order amounts for academic purchases. For non-academic purchases, we offer a 10% discount for volume orders of 15 or more units.
What are the expected lead times for the Neuro-Bit packages?
I would like to purchase some devices with an academic discount. What information do you need?
Absolutely. While processing your request, we will always contact you to let you know if there are any delays with lead times, as well as when we ship your order.
I can use PayPal for purchasing your products?
Will you inform me about any delays or problems with shipping?
We only require your institution and contact information, though it would be great to know your intended use of the Neuro-Bit as well! If you choose not to use PayPal for your order, then we will also need the appropriate billing information.